Support at Home and Home Care Gardening Services Across the Coffs Coast
PWB Services provides suitable lawn mowing, garden maintenance and outdoor property care for older Australians receiving approved in-home support across Coffs Harbour, the Coffs Coast, Bellinger Valley, Urunga, Valla, Woolgoolga and Corindi Beach.
The Australian Government’s Support at Home program replaced the former Home Care Packages Program in November 2025. Many people still use the term Home Care Package, so this page explains gardening services under both names.
Gardening work must be approved through the client’s provider, service plan and available budget before services commence.
Practical Lawn and Garden Assistance to Help Maintain the Home
My Aged Care describes light gardening and mowing as home-maintenance services that may help keep a home and garden safe and liveable. Services remain subject to assessment and provider approval.
Lawn Mowing
Regular or one-off mowing with edging, whipper snipping and cleaning of paths and hard surfaces.
View Lawn Mowing →Garden Maintenance
Suitable weeding, garden-bed care, trimming and general garden maintenance.
View Garden Maintenance →Hedge Trimming and Pruning
Suitable hedge shaping and shrub pruning within safe working and insurance limits.
View Hedge Trimming →Garden Clean-Ups
Approved one-off assistance for overgrown gardens, weeds, leaves and untidy outdoor areas.
View Garden Clean-Ups →Weed Control
Suitable manual weed removal, spot treatment and pathway or fence-line weed management.
View Weed Control →Green-Waste Removal
Loading, transport and disposal of suitable garden waste where approved and included in the quotation.
View Green-Waste Removal →Property Maintenance
Combine suitable lawn and garden work into one approved outdoor maintenance service.
View Property Maintenance →Ride-On Mowing
Efficient mowing for suitable larger lawns with safe equipment access and provider approval.
View Ride-On Mowing →Regular Scheduled Visits
Fortnightly, three-weekly, monthly or seasonal maintenance may be arranged where approved and available.
Discuss a Maintenance Schedule →Helping Keep the Home and Garden Safe and Liveable
Lawn and garden work can involve bending, lifting, operating machinery and working on uneven ground. Approved assistance may reduce the physical demands placed on an older client.
PWB Services works from a clearly agreed scope identifying the priority areas and tasks authorised by the client or provider.
Work is intended to support practical property maintenance and is not a substitute for specialist arborist, building or hazardous material services.
- Friendly and respectful communication
- Reliable scheduled attendance
- Clear written quotations
- Provider-approved scope of work
- One-off and regular services
- Professional tools and equipment
- Public liability insured
- Family representatives may assist
- Green-waste charges clearly listed
- Additional work requires approval
- No pruning above five metres
- Specialist arborist work excluded
Working With Clients, Families and Support at Home Providers
Support at Home Clients
Clients may enquire directly and then seek approval through their provider.
Former Home Care Package Clients
Existing clients who transitioned to Support at Home may continue to use familiar Home Care Package terminology.
Family Members
Relatives may help organise quotations and scheduling with the client’s permission.
Registered Providers
Providers may request service information, rates, quotations and invoicing arrangements.
Care Partners
Care partners may assist the client to identify appropriate and approved services.
Care Coordinators
Coordinators may request availability and an itemised quotation.
Authorised Representatives
Approved representatives may communicate and approve work for the client.
Community Organisations
Suitable referral arrangements may be considered subject to availability.
From Initial Enquiry to Approved Gardening Support
Initial Enquiry
Provide the client’s address, provider details and the gardening services being requested.
Property Assessment
The property, access, condition and required work are assessed before pricing.
Written Quotation
An itemised quotation identifies labour, travel, waste removal and service frequency where applicable.
Provider Approval
Work is scheduled after approval from the client, representative or responsible provider.
Support at Home Funding and Approval Information
Gardening is not automatically funded for every client. Eligibility, service type, budget and participant contributions depend on the client’s assessment, approved Support at Home plan and provider arrangements.
Light gardening and mowing may fall within home-maintenance services when they help keep the home and garden safe and liveable, but the client and provider must confirm approval before work begins.
PWB Services does not determine aged-care eligibility, government funding or whether a provider will approve or reimburse a particular service.
Clear Charges With Approval Before Additional Work
Quotations are based on the property, approved gardening tasks, service frequency, access, travel and green-waste requirements.
Labour, travel, kilometres, disposal charges and other approved expenses may be shown separately where applicable.
No additional work is completed outside the approved scope without authorisation from the client, representative or provider.
- Written quotations available
- Itemised invoices supplied
- Provider billing details accepted
- Labour clearly identified
- Travel disclosed where applicable
- Kilometres disclosed where applicable
- Waste-removal charges separately listed
- Service frequency agreed in advance
- Additional work requires approval
- Invoices sent to the agreed recipient
Support at Home Gardening Across the Coffs Coast
Availability depends on location, required services, provider approval and the existing service route.
Other Lawn and Garden Support Options
Support at Home and Home Care Gardening Questions
Do Home Care Packages still exist?
The Home Care Packages Program was replaced by the Support at Home program on 1 November 2025. Many clients and families still use the older Home Care Package wording.
Can gardening be included under Support at Home?
Light gardening or mowing may be approved where it helps keep the home and garden safe and liveable. Approval depends on the client’s assessment, plan, budget and provider.
Can a provider arrange the gardening service?
Yes. Providers may request quotations and arrange approved services after rates, invoicing details and the service scope are agreed.
Can a family member organise the service?
Yes. A family member or authorised representative may assist with quotations, approval and scheduling with the client’s permission.
What gardening work may be available?
Approved work may include lawn mowing, edging, weeding, garden maintenance, hedge trimming, pruning, garden clean-ups and suitable green-waste removal.
Is gardening automatically funded?
No. Funding depends on the client’s approved Support at Home services, available budget, provider policies and prior approval.
Do you provide itemised invoices?
Yes. Quotations and invoices can list labour, travel, kilometres, green-waste removal and other agreed charges.
Do you provide regular scheduled visits?
Yes. Fortnightly, three-weekly, monthly or seasonal visits may be available depending on location, approval and the service schedule.
Is green-waste removal included?
Green-waste removal is included only where approved and shown in the written quotation. Labour, transport and disposal fees may apply.
How do I request a Support at Home gardening quote?
Call PWB Services on 0428 893 908 or submit the contact form with the client’s suburb, provider information and required gardening services.
Looking for Support at Home Gardening on the Coffs Coast?
Contact PWB Services to discuss the client’s approved lawn and garden requirements and arrange an itemised written quotation.